3. Chat Widget Settings and Advanced API Setup

In this tutorial we walk you through how to implement a chat function into your DNN theme.

Live chat on a website is an extremely effective way to convert website visitors into paying customers, 44% of online consumers say that having questions answered by a live person is one of the most important features a website can offer.

Today, I'll demonstrate how to install a chat widget to your theme for no cost, and I’ll teach you how to customise the widget to match your theme and branding.

This video contains:

• Walkthrough of the chat widget settings
• How to take the widget online and offline
• Scheduled online and offline
• Team availability
• How to set the offline message
• Advanced settings overview
• How to use the widget API
• How to hide the chat button when offline