Problem: Trying to allow newsletter recipients to hyperlink to items saved in Files on the host server. I create a file so PDF format can be accessed as a link from a newsletter. When trying to use the link, and after doing my best to make sure the file "URL" contains the correct info on the left and the right side; the link either launches to another home page (which alos belongs to me) or depending on what is changed in the URL clicking on the link may return "IE can't display" the page. What am I doing wrong? I can sedn the reader to the home page on the website and put the link in a text module, but the file does not allow the link to work when imbedded in the newsletter and sent via email. Am I missing something funadmental about how the newsletter functions? Is it file versus page, or .doc versus .pdf? I need to be able to use hyperlinks and I am clearly lost. Thanks.

What is the actual URL that appears in the newsletter?

Joe - It does not seem to matter. If I use the editor, hyperlink, browse server, select "file" and select teh file from teh drop down - two things happen - 1) the left side of teh address (where http, etc appears) changes to other and teh right side of the address brings in the file address selected.

If I let it go, the link returns me to another of my websites home page (consistently - www.morcenter.com). If I change the "other" to http://, then make sure there is not a lead"/" on teh right and with or without using "www." I either get an IE Can't Display or other similar IE failure message. In one case over teh weekend, when I changed the file to "http://" it launched to teh proper website, flashed on teh home page, then returned the IE failure notice.

One address (link) that returned and failed is /Portals/0/JointlettertoHUDonRESPA.10.13.2009.pdf

The URL as it appears on my machine when I am in teh admin mode and creating the newsletter is http://immaag.com/Admin/BulkEmail/t...fault.aspx

If you would like me to send you a newsletter with a link, let me know.

Thansk for helping with this. I have a meeting in three hours for which a correction to this would help greatly.

Bill Kidwell

You can send me the newsletter to jncraig at gmail dot com. I'm not sure that I can meet your three hour time frame, but I'll take a look.

When creating the URL, rather than selecting the 'File' option, have you tried pasting in the full direct URL as a link, ie:

http://www.mydomain.com/Portals/0/J...3.2009.pdf

That approach will certainly work. You can also, after selecting the "file on your site" change the protocol to http and then paste the domain name in ahead of /LinkClick. That will also result in a working URL being put in the newsletter.