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not been able to download videos

Last Post 03/30/2011 7:01 AM by Joseph Craig. 6 Replies.

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sharad

Nuke Active Member
Posts:31

07/02/2009 4:15 AM
My subscription not expired, and recently I tried to download videos. Instead it is asking for user login information. Please check. Regards sharad

Lee Sykes
DNN Creative Staff

Nuke Master VI
Posts:4945

07/02/2009 4:34 AM
Hello, This account does not appear as though it has had subscription access. Please can you contact me direct via email for subscription enquries as I may miss enquiries placed in the forum. Please email me your PayPal receipt and I can then look into the problem further, billing@dnncreative.com Thanks,

Lee Sykes Site Administrator Subscribe to the website : DotNetNuke Video Tutorials : The Skinning Toolkit : DotNetNuke Podcasts Twitter: www.twitter.com/DNNCreative

Lee Sykes
DNN Creative Staff

Nuke Master VI
Posts:4945

07/03/2009 12:22 PM
<!--[if gte mso 9]> Normal 0 unctuationKerning/> false false false oNotPromoteQF/> EN-GB X-NONE X-NONE ontGrowAutofit/> ontVertAlignCellWithSp/> ontBreakConstrainedForcedTables/> ontVertAlignInTxbx/> MicrosoftInternetExplorer4 <!-- /* Font Definitions / @font-face {font-family:"Cambria Math"; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:roman; mso-font-pitch:variable; mso-font-signature:-1610611985 1107304683 0 0 159 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-1610611985 1073750139 0 0 159 0;} / Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin:0cm; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-size:10.0pt; mso-ansi-font-size:10.0pt; mso-bidi-font-size:10.0pt;} @page Section1 {size:612.0pt 792.0pt; margin:72.0pt 72.0pt 72.0pt 72.0pt; mso-header-margin:36.0pt; mso-footer-margin:36.0pt; mso-paper-source:0;} div.Section1 {page:Section1;} --> <!--[if gte mso 10]> Hello, Thanks for sending your info, I have checked your details and the username with subscriber access is fss <!--[if !supportLineBreakNewLine]--> <!--[endif]-->

Lee Sykes Site Administrator Subscribe to the website : DotNetNuke Video Tutorials : The Skinning Toolkit : DotNetNuke Podcasts Twitter: www.twitter.com/DNNCreative

sharad

Nuke Active Member
Posts:31

07/05/2009 4:06 AM
Sorry I could not get. Or what do you mean by "subscriber access is fss " ? Regards SK

Lee Sykes
DNN Creative Staff

Nuke Master VI
Posts:4945

07/05/2009 1:59 PM
You created a username: fss when you paid for the subscription, you can see the username on your invoice id. I checked the username and it has full subscriber access. You need to login with the username fss.

Lee Sykes Site Administrator Subscribe to the website : DotNetNuke Video Tutorials : The Skinning Toolkit : DotNetNuke Podcasts Twitter: www.twitter.com/DNNCreative

express mart

Nuke Newbie
Posts:5

03/30/2011 1:40 AM
i have the same problem

Joseph Craig
DNN MVP
Posts:11667

03/30/2011 7:01 AM
Are you able to login? What message to you see in the upper right after logging in?

Joe Craig, Patapsco Research Group Complete DNN Support

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