I subscribed this morning, received my email for registering (8:00AM) and received my confirmation from PayPal (9:05AM).  Still unable to access the video tutorials (3:31PM).  Do I need to do something else to access the video tutorials?

Thanks

Hello,

I have checked your account and it has full access. Could you try logging out and logging back in, if that doesn't work delete all cookies related to DNN Creative. If you are still having problems, let us know, thanks,

Lee

hi,

I also cant seem to access the video tutorial on store module. And its really urgent as I have a project deadline comin up.....is there any other way i can view the video or are there other website which has the store module tutorial

Urgent

 

Thxs

Hello rajes,

Looking at your user account you do not have subscriber access. You need subscriber access to view the video tutorials. If you have paid, please email your PayPal receipt to lee@dnncreative.com and I will give you immediate access.

Many Thanks,

Lee

I have also lost subscriber access for some reason. I suspect it may have been the site telling me to "update my profile before continuing" that I was met with when I logged in today. I updated the info and then tried to get a tutorial and it won't let me now.

I subscribed two months ago roughly.

lilryno, I searched DNN Creative and found you have 2 accounts.

lilryno does not have subscriber access

Ryno has subscriber access.

Thanks,

Lee